Terms and Conditions

  • Purchase must be completed minimum 5 nights prior to arrival.
  • Vouchers can be redeemed for accommodation, F&B, recreational activities and spa treatments during your stay.
  • Please contact our reservations team at reservation-bintan@theresidence.com to redeem your voucher for booking of stay.
  • Rooms are subject to availability.
  • Redemption of each voucher is valid for one-time visit, untilised credits are non-refundable and non-exchangeable for cash.
  • The voucher is transferable as a gift to your friends, family or as staff reward.
  • Redemption of voucher will be available till 31 October 2021.
  • Not combinable with other in-house promotional offers.
  • Full payment must be made before an e-voucher issued.
  • Each S$100 credit is equivalent to IDR 1,100,000.
  • Multiple vouchers are acceptable in one visit.
  • This is an advanced purchase offer and e-voucher cannot be purchased at the resort upon arrival.
  • All e-voucher(s) must be presented upon arrival at the resort in order to redeem the credit.
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